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prices do not include glass candles sales taxes. appropriate sales tax will be automatically added to your total if your order is shipped to a state where a store candles has been established. sales tax is excluded on shipments delivered to the following states: id, me, mt, nd, sd, vt and wy. we apologize for any inconvenience, but we are not able to accept international orders directly over the internet at this time. for our canadian visitors, please see our section on canada shown below, and we will be happy to help fimo candle holders you. if damage occurs to your order in delivery, please call our toll free number, to arrange for a return pickup. we will candles cheerfully exchange it, refund your money, or credit your charge card. when returning merchandise, please return the product with the invoice candle supplies packed in the original carton.

when a man named began selling inexpensive reproductions of 18th and 19th century traditional english furniture. he advertised his mahogany-finished butler''s tables and nightstands in magazines, then shipped the unassembled items to customers, who put them together in their homes. the name was idea. he associated the most glorious days of the british empire with india, and its crown jewel, the city of . he hoped everyone would make the connection. they didn''t but that was the least of his problems. in 1978 was strictly mail-order. sales totaled $1.5 million, and the company was losing money.a new direction then along came canadian robert who found out about the company and was impressed by the quality of the products and the reasonable prices.purchased the rights to develop the company in canada, which included access to the overseas supply channels harper had established, mainly in taiwan. back in toronto, decided to put ''s products into small stores in shopping malls. he believed the concept would attract "impulse shoppers" looking for an attractive product at a very good value.

is your site secure? yes, our site is secure. all of the information you submit is sent to on a completely secure ssl connection.how can i change my mailing address for your catalog? if you are a registered on-line shopper, your personal information is automatically updated in our system. if you are not a registered on-line shopper, please send the mailing label off of your candles most recent catalog to p.o. box 161009, fort worth, texas, 76161-9967. how can i request a copy of your annual report? you can request a copy of the annual report in one of two ways. go to the investor relations section of the web site and send an e-mail directly to investor relations or contact investor relations by phone or by fax a we want to assure you that we are using ssl technology so that no one but you can access your private information.